> ## Documentation Index
> Fetch the complete documentation index at: https://docs.arlohealth.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Stop connecting to a provider

> Stops the conversation's current attempt to connect with a provider and
returns it to AI-only chat (IDLE). This does NOT end the conversation —
the thread stays open and can be re-engaged anytime by sending a message
(which re-runs triage).

Works when status is TRIAGING, MATCHING, or PAYMENT_REQUIRED (dismisses
the payment gate). Refused when a provider is in seat (WITH_PROVIDER),
when nothing is in progress (IDLE), or after an EMERGENCY escalation.




## OpenAPI

````yaml /api-reference/openapi.yaml delete /api/consultations/{id}
openapi: 3.1.0
info:
  title: Arlo Health MCP Server
  version: 1.0.0
  description: >
    Healthcare infrastructure for AI agents. Everything an agent needs

    to act in healthcare for its user.


    ## Overview


    This server exposes two interfaces:

    - **MCP** (Model Context Protocol) over streamable HTTP at `/` for AI agents

    - **REST API** at `/api/*` for bots, skills, and direct HTTP clients


    Both interfaces use the same tool handlers and authentication.


    ## Authentication


    OAuth 2.1 with PKCE. All `/api/*` endpoints require a Bearer token.


    Discovery endpoints (no auth required):

    - `/.well-known/oauth-protected-resource`

    - `/.well-known/oauth-authorization-server`

    - `/.well-known/mcp.json` (MCP Server Card)


    ## Service Regions


    Available in Ontario, Canada (`CA-ON`) and California, United States
    (`US-CA`).
  contact:
    name: Arlo Health
    url: https://arlohealth.ai
  license:
    name: Proprietary
    url: https://arlohealth.ai/tos
servers:
  - url: https://mcp.arlohealth.ai
    description: Production MCP Server
security:
  - oauth2:
      - openid
      - profile
      - email
      - offline_access
tags:
  - name: Discovery
    description: MCP and OAuth discovery endpoints (no auth required)
  - name: Profile
    description: User profile and patient information
  - name: Consultations
    description: Healthcare consultation management
  - name: Messaging
    description: Conversation messaging and media
  - name: Prescriptions
    description: Prescription and pharmacy management
  - name: Payment
    description: Billing and pay-per-use payment management
  - name: Webhooks
    description: Webhook registration and status
paths:
  /api/consultations/{id}:
    delete:
      tags:
        - Consultations
      summary: Stop connecting to a provider
      description: |
        Stops the conversation's current attempt to connect with a provider and
        returns it to AI-only chat (IDLE). This does NOT end the conversation —
        the thread stays open and can be re-engaged anytime by sending a message
        (which re-runs triage).

        Works when status is TRIAGING, MATCHING, or PAYMENT_REQUIRED (dismisses
        the payment gate). Refused when a provider is in seat (WITH_PROVIDER),
        when nothing is in progress (IDLE), or after an EMERGENCY escalation.
      operationId: cancelConsultation
      parameters:
        - name: id
          in: path
          required: true
          schema:
            type: string
          description: Consultation/conversation ID
      responses:
        '200':
          description: Provider request stopped; conversation returned to IDLE
          content:
            application/json:
              schema:
                type: object
                properties:
                  success:
                    type: boolean
                  previousStatus:
                    type: string
                    enum:
                      - TRIAGING
                      - MATCHING
                      - PAYMENT_REQUIRED
                  newStatus:
                    type: string
                    enum:
                      - IDLE
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
components:
  responses:
    BadRequest:
      description: Invalid request
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    Unauthorized:
      description: Missing or invalid authentication
      content:
        application/json:
          schema:
            type: object
            properties:
              error:
                type: string
              needsAuth:
                type: boolean
  schemas:
    Error:
      type: object
      description: Error response
      properties:
        error:
          type: string
          description: Error code
        reason:
          type: string
          description: Human-readable explanation
        code:
          type: string
          description: Detailed error code
  securitySchemes:
    oauth2:
      type: oauth2
      description: OAuth 2.1 with PKCE
      flows:
        authorizationCode:
          authorizationUrl: /oauth/authorize
          tokenUrl: /oauth/token
          scopes:
            openid: OpenID Connect
            profile: User profile
            email: Email address
            offline_access: Refresh tokens

````